Responsible gambling
We want you to enjoy your time with LollySpins Casino while staying in control. Gambling should be a fun, voluntary activity — never a source of stress or financial harm. If you find your play changing in ways that worry you, there are practical steps you can take right away and ongoing supports to help you regain balance.
Tools (Deposit Limits, Time-Outs, Self-Exclusion)
Practical account tools make it easier to manage how much time and money you spend. Use them proactively — before you feel pressured — to protect your enjoyment and finances.
- Deposit limits: Set daily, weekly, or monthly deposit caps that fit your budget. Start conservatively and adjust down if you want more protection.
- Time-outs and cooling-off: Short breaks (for example, 24 hours to 30 days) can stop a run of impulsive decisions and give you space to reassess.
- Self-exclusion: If you need a longer break, self-exclusion blocks access to your account for a chosen period and can be a powerful step toward recovery.
How to set or change limits:
- Check the Responsible Gambling or Account area in your profile for built-in limit controls.
- If you cannot find the controls you need, contact our support team via the Help section to request manual limits or a time-out.
- Reductions to limits usually take effect immediately. Increasing limits may include a cooling period or verification to prevent impulsive changes.
Temporary/Permanent Self-Exclusion
Self-exclusion is intended for players who want a firm, sustained break from gambling. It can be an effective way to stop access to your account and reduce the temptation to continue playing.
- Choosing a period: Typical self-exclusion options range from several months to multiple years. Pick the period that best supports your recovery goals.
- How to start it: Request self-exclusion through the Help section or by contacting support. You will be asked to confirm your request and identity to protect your account.
- Irreversibility during the term: Self-exclusion normally cannot be cancelled before the chosen period ends. This is deliberate to ensure the break is meaningful.
After self-exclusion, consider complementary steps such as closing payment methods, installing blocking software, or asking your bank to restrict gambling transactions.
Session Reminders or Loss Limits
Small, consistent habits help prevent sessions from running too long or getting costly.
- Session reminders: Use built-in reality checks or set a timer on your device to prompt you to stop after a chosen time.
- Loss limits: Decide in advance how much you can afford to lose in a session and stop when you reach that amount.
- Behavioural tips:
- Set a strict budget for entertainment and never chase losses.
- Treat gambling like any other paid entertainment expense and plan it into your budget.
- Avoid gambling when stressed, tired, or under the influence of alcohol or drugs.
If the site or your region does not offer automated reminders or loss limits, keep a dedicated log, set alarms, and ask a trusted friend or family member to help you stick to your plan.
Links to Support Organizations
If gambling is causing you worry or harm, you do not have to cope alone. Professional and peer supports can help with practical steps and emotional recovery.
- Consider talking with your family doctor, a mental-health professional, or an addiction counsellor to explore options tailored to you.
- Telephone helplines, local treatment centres, and counselling services can offer immediate emotional support and long-term plans.
- Peer-support groups connect you with others who understand what you are experiencing and can share coping strategies.
To find services near you, search for gambling support in your province or contact your local health service. If you are worried about immediate safety, please contact emergency services in your area.
Differences from Canada-specific standards
Regulatory protections and mandatory tools can vary between operators and jurisdictions. If you live in Canada, be aware that some player protections are set by provincial regulators and may not be identical across all platforms.
- Provincial rules can include mandatory limits, complaint procedures, and local helpline listings — check what applies in your province.
- If you prefer the strongest locally mandated protections, you may wish to choose operators that are regulated by your provincial authority.
- Where available tools differ, our support team can explain what protections we offer and help you put additional measures in place.
We care about your wellbeing. If you want help setting limits, arranging a time-out, or initiating self-exclusion, please contact our support team through the Help section. If you or someone close to you is in immediate danger, seek urgent medical or emergency assistance right away.
